Tri-State Expedited Services
“OTS has been great in handling our fuel taxes. We used to do them in house and it was very time consuming. Any time I have had a question or a problem OTS has answered or fixed the problem promptly and everyone is so helpful and nice.”
Stephanie Gray
Ashley Distribution
“With OTS’s log audit reports, we can see monthly snapshots of how our facilities are improving. Their web-reporting features a multitude of bells and whistles with functionality being the top priority.”
Mike Jungwirth, Financial Controller
Danny Herman Trucking
“We have been with OTS for many years and are confident that their work is accurate and always on time. The people are great to work and are happy to answer any questions you may have concerning tax.”
Linda Conard, Controller
Carter Express
“We are dedicated to having accurate reports. OTS is tenacious in their ability to provide accuracy.”
Lisa Tomlinson
Ken Giberson Transport Ltd.
“My experience with OTS has been a very professional and friendly one. They work diligently at getting our reports accurate and on time. We have an amiable relationship with OTS.”
Lisa M. Vanderbeck
FedEx Custom Critical
“We liked the people, process and attention to detail given to our company. OTS’ quick turnaround time lowers costs and results in less audit issues.”
Lilly Joles, CFO FedEx Custom Critical
Cardinal Logistics
“We have nothing but positive feedback for OTS. My account manager is always prompt, friendly and very helpful.”
Phil Dougherty
Knight Transportation
“OTS’ out-of-route reporting has become a useful tool in helping us to improve our out of route percentage. We are pleased with OTS’ innovative and resourceful approach to our needs.”
Kevin Clark, Corporate Fuel Manager
Averitt Express, Inc
“Keeping up with changes in tax laws and regulations can be a constant challenge in the transportation world. Our relationship with OTS and their vast knowledge of operating taxes in all states has raised our confidence level in regards to tax compliance. Their staff has responded to our needs in a very efficient and professional manner.”
Johnny Fields, Vice President of Finance
USXPress
“I wanted to thank OTS for its efforts in our recent tax recovery project. As you know, we recovered a substantial amount of both sales/use and property tax as a direct result of OTS’ efforts and knowledge. We will also realize substantial future savings as a result of your work and the knowledge that you shared with us. Your people were very knowledgeable, professional and performed their work with minimal disruption to our schedules or effort on our part.”
Billy Stewart, Vice President of Tax
Truckway Leasing
“OTS has provided our company with tax assistance on several occasions. We have been very pleased with their service and intend to use them in the future when faced with tax issues that require their expertise.”
Bobby Jones, Controller
Stevens Transport
“OTS is top-notch in comparison to any of the other Fuel Tax service providers.”
Dave Kendall, Director of Fuel
SM Freight
“We are a new customer and I am really impressed with the level of courtesy, patience and overall support from everyone involved. We couldn't be happier and are glad we partnered with OTS to manage our requirements.”
Wendie Stafford
Ryder System Inc.
“The services provided by OTS have been extremely valuable. Their professional expertise and knowledge of the transportation industry is unique. We continue to utilize the services of OTS and would highly recommend them.”
Mary M. Aderholdt, Director, Operating Taxes
Old Dominion Freight Line, Inc.
““What impresses us most about OTS is that they are knowledgeable about all operating taxes in all 48 states. We have dealt with sales tax specialists, property tax specialists, and fuel tax specialists who are all competent in their own fields. None, however, possess the overall knowledge and hands on experience of OTS.””
Ron Hailey, Manager of Operating Taxes and Licensing
Mill Creek Motor Freight LP
“OTS’ website is extremely user friendly with a multitude of reporting options. Their services are economical, quick and efficient.”
Suzanne House
Highway Transport, Inc.
“OTS has assisted us in receiving substantial refunds and provided us with excellent advice. They are very knowledgeable and an outstanding resource for tax questions. I highly recommend their services.”
Steve Fortner, VP-Finance
Lawrence Nationalease
“Every single person I have come in contact with from OTS has been friendly and more than happy to help. Our fuel tax department was lacking to say the least, but our personal account manager really helped us pull it all together. He has taught us a great deal about fuel taxes along the way. I have also worked a lot with an assistant manager, and she is wonderful. She is always quick to respond, and is always willing to help us with any questions or requests we may have. I am so thankful for the great customer service they both have given us here at Lawrence.”
Brooke Holden
Elgin Motor Freight
“We have had a very good experience, everything we inquire about is dealt with promptly, our reports are always done on time with no complaints. I find them very helpful.”
Mary Patriquin
Admiral Merchants Motor Freight
“OTS listens when we ask for changes in the reports and make adjustments where needed.”
Holly Caskey
Tri-State Delivery Inc.
“It has been great experience working with OTS. We love the hands-on expertise and fast response.”
Joy Hanson-Hickerson
Goodpasture Motor Co., Inc.
“Time is money and OTS saves us time.”
Archie Hubbard
TCI Logistics, Inc.
“We have zero complaints with the service provided and have enjoyed greater access to our information as well.”
Eric Vance
Modern Movers
“OTS is always friendly, prompt and helpful.”
Gene Cirillo
Alliance Transport
“Prompt responses from OTS are always appreciated. The customer service is great. I only have requests when I need the answer right away and OTS always comes through. Thanks OTS!”
Steve Harrison, President
Zeitner & Sons
“The experience with their team has been great. I am happy with all the services and happy I made the switch to OTS.”
Jake Nelsen
Energy Solutions/Hittman Transport
“Great customer service, quick turn around time and the best price around.”
Jeff Packett
Challenger Motor Freight, Inc.
“I used to spend a over a week completing Fuel Tax alone; it was one of my major time consumers. Now, with OTS, I have more time to complete other tasks with Fuel Tax being one of the quickest.”
Stephanie Bendo
Foodliner, Inc
“Prior to OTS we spent considerable time each month correcting and researching suspect fuel tax data. Since we have contracted with OTS we spend less than 4 hours a month correcting suspect data for over 650 tractors.
CTI
“OTS met our needs. In testing with other providers, we were making too many assumptions and not getting clear answers. OTS stepped up to the plate as being the clear, concise and accurate service provider.”
Evelyn Bond
R.E.M. Transport Ltd.
“We are a new customer with OTS and could not be happier. They have brought us ease in entering our fuel tax reports, whereas, our previous provider always had mistakes. Now it's just a click of a button to get our corrections complete. Reports are easily accessed, website is user friendly and our account manager is always responsive and quick. We are happy we made the switch to OTS.”
Samantha Kinney & Jennifer Turnbull
KCH Transportation
“Fast & pleasant - our account manager is one of the best customer service people I have ever had the pleasure of doing business with.”
Sondra Davis
Linden Companies
“Both the people and service at OTS are always outstanding.”
JoAnne Figliolino
Tidewater Transit Co., Inc
“Because we often send our fuel tax data in during crunch time, it’s imperative that we have things done quickly. OTS’ turnaround time for data processing is outstanding. Our Account Manager has our data processing done in as little as 24 hours.”
Mike Ling
Earl Paddock
“We never have to wait in line for excellent customer service with OTS. They always provide personal and timely service and we are very happy with our results.”
Miranda Butler
Oakley Trucking Inc.
“OTS worked well with our systems integration. It was very easy to get setup with them and their resourcefulness was excellent.”
Tommy Mitchell
Covenant Transport
“OTS has consulted with Covenant Transport on a wide range of operating tax issues- fuel tax, sales tax, property tax, federal excises, and state franchise taxes. Their knowledge and professionalism is outstanding and they produce results.”
Tax Director
Network Transportation Systems, Inc.
“Their account managers are always upbeat and nice. Knowledge and personality are consistent with everyone we work with.”
Craig Schardt
Mid South Transport
“OTS’ website is very user friendly for any reports that we need. Our personal account manager is very responsive to any questions that come up and our returns are prepared in a very timely manner.”
Vickie Hall
Andrews Transport Inc.
“We contracted with OTS to review our operating tax compliance and reporting. They came in and did a very thorough and professional review in a matter of days, resulting in significant savings to our company. We continue to enjoy the benefits of the saving identified today. I found their principals to be very knowledgeable and a valuable resource to consult with. I would highly recommend their services to anyone in the transportation industry.”
Michael D. Strouse, Controller
Transport TFI 16
“Good service. I receive our mileage and fuel tax rapidly. They always give me answer for my questions.”
Janic Beauregard
Ruan Companies
“Not only has OTS saved us money, they have become a trusted partner. License and tax compliance can be complicated, especially with regulations constantly changing. As an OTS customer, I know I'll have answers that I can trust.”
Director of License/Tax
Express J.W. Inc.
“The customer service with OTS is uncomparable as the service that I received from my old fuel tax service provider was poor at best. At the end of the month information would be missing and it would take me hours sometimes days to enter the missing information and then things still weren't right. With OTS they gather our information though our sattelite tracking systems we have installed on our trucks and I send the other information needed. Within a short period of time I have my preliminary reports back to review and my month is done. It has never been so easy & so stress free. Thank you OTS!”
Becky Thomas
Aim NationaLease
“OTS has the experience and knowledge to cut through red tape at various state government authorities to resolve audits and other various gray areas.”
Rick Fox, VP-Finance
Southwestern Motor Transport
“Our Account Manager is very knowledgeable in the area of Fuel Tax and handles the work and any special requests very professionally. We always get very quick responses and turn-around of our data and returns. We thank OTS for their quick response and help they provide”
Dennis Beierle
Beier Inc.
“By making our log accuracy rate better, OTS contributes greatly to our overall safety rating. We are highly satisfied.”
Ben Hunter
Jagtrux, Inc.
“In selecting a fuel tax provider, OTS stood out as the most helpful and knowledgeable.”
Rita Swisher
Lawrence Nationalease
“OTS is extremely helpful in all of our questions and always come up with a solution.”
Judie Cushing
Cardinal Logistics Management Corp
“Cardinal contracted with OTS to perform a complete tax compliance and tax recovery audit on our truck fleet. We found their staff to be knowledgeable and professional in all aspects of taxes that affect our truck fleet. Their service was so outstanding that when the time came to choose a company to assist us with HOS compliance services, OTS was our first choice. Our company has received substantial monetary reward from the tax recovery service OTS performed. Of equal importance is the guidance we have received from OTS on the various compliance issues we encounter as a motor carrier.”
Thomas M. Toton, Vice President and Treasurer
Marquardt Transportation
“OTS’ ability to track out-of-route miles has enhanced our profitability. Their web-based reporting allows us to pull everything right from the reporting site.”
John Marquardt
Medallion Transport
“OTS has assisted us for many years and has consistently provided excellent service. The entire staff is very knowledgeable and always available to answer our questions. We highly recommend OTS.”
Melissa Taylor, Director of Safety
Premier. Innovative. Experts.
Comments are closed.